News » Archive » Battery Recall Programs by Apple and Dell

Recently, both Apple and Dell have recalled batteries that went into their popular laptop computers. Recently, both Apple and Dell have recalled batteries that went into their popular laptop computers.

Due to a problem with chemicals and processes in a Sony battery plant that provided battery parts for both Apple and Dell, some batteries produced between 2003 and 2006 may have problems that can result in batteries bulging, leaking, or in rare cases, exploding while in use.

As a result, both Apple and Dell have created exchange programs for these faulty batteries, and are supplying replacement batteries to their customers.

Apple

If you own a 12-inch iBook G4, 12-inch PowerBook G4 and 15-inch PowerBook G4, you may be at risk. Check the Apple Battery Exchange Program website to see if your battery is in the problematic range.

Dell

If you own one of these models of Dell laptops:

• Latitude: D410, D500, D505, D510, D520, D600, D610, D620, D800, D810
• Inspiron: 500M, 510M, 600M, 700M, 710M, 6000, 6400, 8500, 8600, 9100, 9200, 9300, 9400, E1505, E1705
• Precision: M20, M60, M70, M90
• XPS: XPS, XPS Gen2, XPS M170, XPS M1710

You may be at risk. Check Dell’s Battery Exchange Program website for more information.

Additionally, the Consumer Product Safety Commission may have additional information on this issue:

• Dell
• Apple

Here at Artisan, we’ve seen several Dell and Apple batteries that fall within the problem range, and we highly recommend you check any and all batteries that you own, even if you don’t suspect them to be problematic. If you do have a problem battery, remove it from your computer - you can continue to use the laptop with a power adapter.

We also wouldn’t be surprised to see other laptop manufacturers following suit and recalling batteries. If your laptop battery is bulging or exhibits other disconcerting symptoms, we recommend that you discontinue using it and contact your laptop manufacturer as soon as possible.